Parcel Delivery

Privacy Policy

This Privacy Policy explains how YOUDASH EXPRESS ("we", "our", "us") collects, uses, and protects information when you use our Parcel Delivery mobile application and related services.

Information We Collect

Personal Information

• Name
• Phone number
• Email address
• Pickup and delivery address

Device and App Information

• Device type
• IP address
• App usage data

Location Data

• Live location (for tracking and rider assignment)

How We Use Your Data

We use data to:

• Process deliveries
• Assign riders
• Provide customer support
• Improve services
• Send notifications

Data Sharing

We may share data with:

• Delivery partners (riders)
• Payment gateways
• Legal authorities (if required by law)

We do not sell, rent, or trade user data.

Permissions Used

Our app may request:

• Location access - for delivery tracking and rider assignment
• Notification access - for order updates
• Storage/Media access - for uploading proof images

These permissions are used only for app functionality.

Data Security and Retention

We use industry-standard security measures. However, no system is completely secure. Data is stored only as long as required for business or legal purposes.

User Rights

Users can:

• Request access to their data
• Request correction or deletion of data
• Opt out of promotional messages

Data Deletion Requests

Users can request account and data deletion by contacting us using the details below. Requests are processed within 7 working days, subject to legal requirements.

Cookies and Third-Party Services

We may use cookies to improve user experience. We may also use third-party services such as Firebase (analytics and notifications) and payment gateways, each with their own privacy policies.

Children's Privacy

Our services are not intended for users under 18 years of age.